New homeowners getting houses built say they’ve been given the brush-off when complaining to NT government agencies about defects and delays. Even people who’ve commissioned homes under the Territory’s affordable housing scheme say the Government has rejected their pleas for help.
It is the brand new neighbourhood fast becoming a ghetto – before most occupants have even moved in. Report by Jackie Quist.
Builders pay for all compliance and consumer protection for our industry but we are continually embarrassed and ashamed of the Last Resort Warranty Insurance that is forced on our industry by government legislation.
Our consumers suffer in the most grotesque manner when we fail but government continue to fiddle and do nothing to fix the consumer protection and provide what we want which is real consumer protection.
INSURANCE NEWS.com publishes the industry views on Governments and their lack of ability to listen to our industry and provide real consumer protection
Builder groups attack WA warranty reforms
30 September 2013
Proposed builders’ warranty insurance (BWI) reforms in WA will not solve market problems, according to trade groups.
The Builders Collective says the plan will increase the cost of cover, while Master Builders WA has questioned claims the plan will attract more insurers to the market.
The state’s only remaining BWI insurers, QBE and Calliden, are considering an Economic Regulation Authority report that recommends they continue providing construction-only cover, underwritten by the WA Government, while industry bodies offer voluntary warranty cover for six years post-construction.
The authority says this could bring more insurers to the market.
Many insurers have withdrawn from BWI in recent years. QBE says it is assessing its position in the state – where it provides 90% of cover – but is committed to working with the WA Building Commission to find a long-term solution.
Calliden Group Executive Agency Services Mike Hooton says the insurer will confirm its position after reviewing the report.
Builders Collective President Phil Dwyer says the recommendations will bring a large increase in construction insurance costs, plus the additional charge from the post-construction cover.
“If all those who are taking so much out of our industry were removed, we could provide first-resort [cover] at far less money than we pay now and our industry would not be continually embarrassed,” he told insuranceNEWS.com.au.
Master Builders director Michael McLean says insurers have already quit BWI markets in other states, so “it is questionable whether any would continue to operate in a small market such as WA, even with a lower risk exposure”.
His group has told the Economic Regulation Authority it has no appetite for offering warranty cover, and it prefers Tasmania’s model of voluntary BWI.
The NT is also reviewing its BWI, including whether the mandatory system introduced in January is needed.
The Master Builders Association NT operates a fund as the sole source of cover.
ACA’s latest report on dozens of Aussie families left without a roof over their heads when developer Gormani Homes went bust.
Click below to see the Video featuring Phil Dwyer from the Builders Collective.
RE: Residential Building Cover (RBC) Package Review 2013
The Minister for Lands, Planning, and the Environment has announced an independent review into the Residential Building Cover Package. A copy of the Review’s Term of Reference is attached for your information.
The Review Panel will as part of its review be testing the RBC package against past builder failures in the Northern Territory to quantify the extent that the current RBC package (including the cover provided by the fidelity fund scheme) would have benefited consumers.
The Panel is also inviting comment from stakeholders to assist in identifying if there are any potential modifications to the RBC package which will reduce the red tape burden on the building industry whilst maintaining consumer protection.
An Issues Paper has been prepared to help generate discussion and is available from www.nt.gov.au/rbc.
You are encouraged to provide your written comments by 26 August 2013, which may be forwarded by email to firstname.lastname@example.org or by mail to RBC Review Panel, PO Box 1680 DARWIN NT 0801.
Residential Building Cover Review Panel
12 August 2013
The builders meeting held on the 11th July attracted both builders and consumers, and was successful considering the blanket advertising blitz undertaken by the Master Builders.
Whichever way the Fidelity fund is presented nothing alters the fact that it is a LAST RESORT product with a narrow claims criteria of only four triggers that will not deliver to our clients/consumers a responsible consumer protection regime.
Remember builders pay for every cent of compliance and consumer protection and we want a say in what is provided.
We want a regime that will protect our consumers, manage our industry, and deliver the intended benefit and not embarrass our Government and our industry.
Government have a responsibility to us to deliver an appropriate regime on our behalf and not abrogate their responsibility to the expensive secretive private sector last resort scheme that will not deliver as “CHOICE” has stated in the past, and are now currently reviewing at our request.
Thursday June 6 saw virtually all the Alice Springs builders come together over concerns bought on by the introduction of the MBA Fidelity Fund by the previous Government as a kneejerk reaction to the Carey Builders failure.
This Last Resort scheme in the southern States has had devastating impacts on both builders and consumers with unimaginable outcomes, and has been maintained under an illusion as the regulatory oversight was removed by the instigators at the outset.
The nations consumer advocate ‘Choice’ in their written assesment of Last Resort refer to it as Junk policies/certificates not worth the paper they are written on, and making a mockery of consumer protection while the Productivity Commission state its been a running sore since inception.
Every State except Tasmania is undertaking a review of their consumer protection-warranty insurance regimes because of the constant critisism from consumers and the legitimate building industry associations however the one association being the Housing Industry Association (HIA) that has enjoyed the ear of Governments over the past decade considers the Last Resort Warranty Insurance concept they introduced back in 2002 that still manages our industry is appropriate today. HIA also enjoy the support of MBA Victoria.