Monthly Archives: April 2015

State of play across the Nation on consumer protection

It appears virtually every jurisdiction is struggling with consumer protection in the building industry, and while our trade associations have no desire to change the status quo the current regime is destroying confidence, and the reputation of our industry.

The Northern Territory is in throes of assessing their regime.

Victoria is expecting a new Auditor General Report the near future and are considering change.

New South Wales are about to announce yet another inquiry due to warranty issues in that State.

Tasmania rid itself of the Last Resort regime some 6 years ago. Replaced it with nothing and has never looked back.

Western Australia adopted a new dispute and resolution process, and 80% of their 900 disputes last year were resolved by this process.